The quality of the service delivered within an organisation is key to its progress and development. Promoting high quality leadership and management processes within this can help meet the challenges of developing existing leaders and managers and nurturing new ones.
Ensuring staff perform both effectively and cohesively with their professional team is essential to any organisations success and development.
The broad content of this Leadership / Management Training has a generic theme, however will be adapted to meet the specific needs of individual professional groups.
Each course is interactive and will be run in small groups with individuals either from the same professional background or organisation.
This module will focus on the four key leadership styles of directing, coaching, supporting and delegating and will help individuals to identify when to use each.
Goal Setting for Staff Development
The setting of individual and organisational goals helps steer staff performance in the right direction. It is hard to lead a team if you or they are unclear of the direction expected.
Setting and Raising Staff Performance
This module will allow individuals to set the standards of performance that are required within their team, and to analyse individual development requirements.
Challenging People to do Better
This module guides and teaches managers how to challenge personnel in a positive way without appearing to criticise.
Giving Constructive Feedback
Providing constructive feedback is a vital role for any manager. If undertaken correctly it can bring huge benefits to the individual within a team
Optimising One:One Meetings / Discussions
To maximise time and productivity a one:one meeting or discussion should be well structured and organised, without necessarily being formal or causing anxiety. This module help identify methods of how this can be achieved.
Coaching and Motivating your Staff
The positive results of effective coaching and motivation of staff are unlimited. Some of these can guide a team to think and do for themselves and can motivate them to take on responsibility and perform more effectively.
Numbers of Participants: Minimum of 6 – maximum of 12
Length of Course: 2-days
Location: Conference facilities within your business or organisation region
* (If this day is accessed with the 1 day Recognition of the Acutely Ill Infant or Child Course, the total cost of the 3 days will be £600)
Dates: To be confirmed